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Noise: A Flaw in Human Judgment

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NEW YORK TIMES BESTSELLER From the Nobel Prize-winning author of Thinking, Fast and Slow and the coauthor of Nudge, a revolutionary exploration of why people make bad judgments and how to make better ones. Imagine that two doctors in the same city give different diagnoses to identical patients—or that two judges in the same courthouse give markedly...

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Description produit
Marque
GENERIC
Titre principal
Noise: A Flaw in Human Judgment
Editeur
Little, Brown Spark
Type de produit
Paperback
Présentation du livre
Paperback
Release date
5/31/2022 12:00:00 AM
Langue d'origine
English
ISBN
316451398
Dimensions
5.45 x 1.55 x 8.25 inches
Nombre de pages de livre
464 pages
Langue - Librairie
English
Résumé
NEW YORK TIMES BESTSELLER From the Nobel Prize-winning author of Thinking, Fast and Slow and the coauthor of Nudge, a revolutionary exploration of why people make bad judgments and how to make better ones. Imagine that two doctors in the same city give different diagnoses to identical patients—or that two judges in the same courthouse give markedly different sentences to people who have committed the same crime. Suppose that different interviewers at the same firm make different decisions about indistinguishable job applicants—or that when a company is handling customer complaints, the resolution depends on who happens to answer the phone. Now imagine that the same doctor, the same judge, the same interviewer, or the same customer service agent makes different decisions depending on whether it is morning or afternoon, or Monday rather than Wednesday. These are examples of noise: variability in judgments that should be identical. In Noise, Daniel Kahneman, Olivier Sibony, and Cass R. Sunstein show the detrimental effects of noise in many fields, including medicine, law, economic forecasting, forensic science, bail, child protection, strategy, performance reviews, and personnel selection. Wherever there is judgment, there is noise. Yet, most of the time, individuals and organizations alike are unaware of it. They neglect noise. With a few simple remedies, people can reduce both noise and bias, and so make far better decisions. Packed with original ideas, and offering the same kinds of research-based insights that made Thinking, Fast and Slow and Nudge groundbreaking New York Times bestsellers, Noise explains how and why humans are so susceptible to noise in judgment—and what we can do about it. Read more
Auteur(s)
Daniel Kahneman, Olivier Sibony, Cass R. Sunstein
Date de parution
5/31/2022 12:00:00 AM