Unreasonable Hospitality - Will Guidara (Livre Broché) - Marjane Mall - Image 1
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Unreasonable Hospitality - Will Guidara (Livre Broché)

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Marque : GENERIC
Vendu par HEAVENBOOKS.MA

Découvrez le best-seller du New York Times qui redéfinit l'art de l'hospitalité. Dans cet ouvrage inspirant, Will Guidara raconte comment il a transformé le restaurant Eleven Madison Park pour en faire le meilleur au monde grâce à une approche radicale : offrir plus que ce que les clients attendent. À travers des anecdotes marquantes et des leçons ...

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Description produit

Marque
GENERIC
Titre
Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect (The Unreasonable Hospitality Collection)
Éditeur
Optimism Press
Type de produit
Paperback
Présentation du livre
Paperback
Date de sortie
10/25/2022 12:00:00 AM
Langue d'origine
English
ISBN
593418573
Dimensions
6.26 x 0.98 x 9.25 inches
Nombre de pages
288 pages
Langue
English
Résumé
The must-read New York Times bestseller that's redefining hospitality and inspiring readers in every industry. - Featured in FX's The Bear and Showtime's Billions- JP Morgan NextList PickWill Guidara was twenty-six when he took the helm of Eleven Madison Park, a struggling two-star brasserie that had never quite lived up to its majestic room. Eleven years later, EMP was named the best restaurant in the world. How did Guidara pull off this unprecedented transformation? Radical reinvention, a true partnership between the kitchen and the dining room—and memorable, over-the-top, bespoke hospitality. Guidara’s team surprised a family who had never seen snow with a magical sledding trip to Central Park after their dinner; they filled a private dining room with sand, complete with mai-tais and beach chairs, to console a couple with a cancelled vacation. And his hospitality extended beyond those dining at the restaurant to his own team, who learned to deliver praise and criticism with intention; why the answer to some of the most pernicious business dilemmas is to give more—not less; and the magic that can happen when a busser starts thinking like an owner. Today, every business can choose to be a hospitality business—and we can all transform ordinary transactions into extraordinary experiences. Featuring sparkling stories of his journey through restaurants, with the industry’s most famous players like Daniel Boulud and Danny Meyer, Guidara urges us all to find the magic in what we do—for ourselves, the people we work with, and the people we serve. Read more
Auteur
Will Guidara
Date de parution
10/25/2022 12:00:00 AM